I recently spent some time at the beautiful Magaliesburg based country hotel – De Hoek and loved every minute, so of course, hearing that they had taken home the Provincial Winner in the Category, 5 Star Country House, at the 2018 Lilizela Awards, came as no surprise.
The Lilizela Tourism Awards are designed to recognise only the best in the South African tourism industry with the aim to drive the industry to higher levels of product and service excellence, and are considered South Africa’s premier Travel and Tourism Awards.
The provincial finalists were chosen after a tough adjudication process, as they select only properties that work with pride and passion to deliver world-class service in unique locations around South Africa.
De Hoek is no exception to this and this is the second year in a row that they have won – and yet again have the bragging rights of winning, “the best Country house” in the country.
The judging panel consists of a 28 member panel of experts from all over the industry, who award the exceptional service providers, people and establishments in the industry.
SAT CEO Sisa Ntshona says that the Awards is an “opportunity to celebrate passionate and committed trailblazers as well as service excellence in the South African tourism industry”.
“We are proud that through the Lilizela Tourism Awards, we have increased awareness of the important role that tourism plays in spurring on economic growth in the region. The prestige that is associated with this awards initiative is evidence that South African Tourism’s ongoing drive to promote service excellence and product grading through the Tourism Grading Council of South Africa (TGCSA) is yielding positive results for the tourism industry,” adds Ntshona.
Accommodation establishments must be graded with the TGCSA to enter, and those yet to be graded are encouraged to do so on the site. “The TGCSA is the only recognised and globally benchmarked quality assurance body for tourism products in South Africa,” says SAT.
De Hoek offers discerning excellence to all its guests by offering: exceptional service, food and beverage offering and country side setting with manicured gardens – well done to the team!
Images supplied by De Hoek.